Disclaimer

In creating the site, Kurkasa.com has handled all information, including copyright of the images used and
any other statements contained in the site, with the greatest care. However, Kurkasa.com is not liable for
any use whatsoever of any inaccuracies and/or errors in this content.

Copyright

© Copyright 2017 kurkasa.com
All rights reserved
This site is protected by intellectual property rights. This site is intended exclusively for personal use by our
customers, and it is not permitted to copy the site with the exception of downloading and viewing it on a
single computer. Without the consent of Kurkasa, it is not permitted to copy and/or reproduce this site in any
other way, or to share it or make it available on a network.

Brands

All trade names and logos on this site are the property of Kurkasa unless otherwise indicated. Use of these
brands is not permitted without the written approval of Kurkasa.

Information on the website

This site is intended to provide information to our customers.
Interactive web pages may be offered on this site. Kurkasa is not responsible for opinions or messages
posted to the website by visitors/users, and these opinions and messages do not reflect Kurkasa’s opinions
or policies.

Returns

If you are not satisfied with your product you can return it within seven days. After we receive
the Kurkasa, the purchase sum will be refunded to your account within seven days. It must be
unused and undamaged of course. Include a note with your return, containing your name and
email address, the reason for returning the products and your account number, so that we can
refund the money to the sender as soon as we have checked the products. The buyer bears the
cost of return shipment. Returns for which the shipping costs have not been paid will be refused.

Shipping

Kurkasa sends all its parcels through postNL and charges a fee of €6.95 for this (basic (uninsured) shipping)
for delivery within the Netherlands. There is a different price for international shipping, which is shown in
your order overview.
General features of Basic shipping:

  • Two delivery attempts
  • Follow the delivery with Track & Trace
  • Delivery to neighbours
  • Pick up the parcel from a post office within three weeks

Basic shipping is not covered by insurance. Kurkasa cannot be held liable in the case of damage or loss;
shipment is entirely at your own risk.
Once your order has been successfully completed and payment has been made, your items will be sent
within three working days, nicely and carefully packaged.

Personal information

Kurkasa does not collect any personal information unless this is provided on a voluntary basis. Kurkasa
guarantees every visitor that it will handle personal information with the greatest care, in accordance with
applicable legislation, and will never share this information with third parties.

Complaints

Kurkasa manufactures its products with the greatest care, thoroughly checks them before shipment and
packs them in specially designed packaging that prevents breakage. As indicated in the earlier description of
our product, the material is 100% natural, so small cork fragments or particles may fall off when using the
product, but we here at Kurkasa feel that this is the charm and strength of this raw material.
However, if you would like to prevent this then it is advisable to handle the cork with care, as indicated
previously in the site’s material/product information in the chapter on cork.
Should you have a complaint about a delivered item, please contact us as soon as possible and describe
your complaint clearly. We will then contact you within three working days.

Contact

You can contact us for more information.
I www.kurkasa.com
E info@kurkasa.com
Kurkasa
Slimdijk 10 1631 DB Oudendijk
T +31 (0) 655133317
CoC number: 37154824
VAT number: NL850397650B02

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